Banán
Napsal: 15.02.2014, 20:02 hod.
Čus. Před chvílí jsem se chtěl přihlásit do hry a vyplivlo mi to, že ACCOUNT HAS BEEN SUSPENDED. atd. atd. ERROR53
Dá se s tím Něco dělat? Přišly mi od blizzu ještě 3 maily. S anglictinou si moc netikam, takže vůbec netuším co s tím. Bude stačit Ticket? Případně našla by se nějaká dobrá duše, která by něco pomohla sesmolit?
A user of the above account has recently been involved in actions deemed inappropriate for Diablo III.
Account Action: 1 Hour Suspension of Chat Privileges
Offense: Spamming
This category includes:
* Excessively communicating the same phrase, similar phrases, or pure gibberish.
* Saying the same phrase more than once in a period of 30 seconds.
Based on a review of the information presented, this Diablo III account has had its chat privileges suspended. While the account has been placed under review, you will be unable to speak to other players using any chat systems in Diablo III. Should spamming behaviour continue we may proceed to apply further penalties, including extended suspension of chat privileges, account suspension, or account closure. Once an account has been closed, any heroes, items, or auctions will be irretrievable.
For further information, please review the Diablo III Policies (http://eu.battle.net/support/en/article ... i-policies) and Terms of Use Agreement (http://eu.blizzard.com/en-gb/company/legal/d3_tou.html).
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time spent on Battle.net. Thank you for respecting our position.
Regards,
Blizzard Entertainment
Diablo III Customer Support
http://battle.net/support
Greetings David,
The email address registered to the Battle.net account grimlong@seznam.cz has been compromised. To protect your privacy and security, we have temporarily disabled this Battle.net account.
Before you attempt to recover your account, we suggest that you take the following steps listed in this Knowledge Base article to secure your email address, system and your account: http://www.battle.net/support/article/778
Once you have reviewed and followed the security steps, you must verify your identity as the registered account holder. There are two methods you can use to recover the Battle.net Account. You can contact us by phone, or submit your form of identification through the support site.
Our contact information can be found at http://www.battle.net/support/article/101583.
We will contact you with further instructions once we have processed your account recovery documentation.
Regards,
Blizzard Entertainment
Customer Support
http://eu.battle.net/support
Greetings David,
You are receiving this message as we have found that your account has become compromised.
- What has happened?
1. Your Battle.net account has become compromised
2. Your e-mail account has become compromised
3. Your Battle.net secret question and answer have been compromised
As a result of this, I have temporarily suspended your game licenses, and disabled your current secret question and answer as a security precaution.
- What will I need to do next?
1. As we will need to update your e-mail address, please reply to this ticket with a new e-mail address that has not already been used with a Battle.net account.
2. Scan or take a good quality picture of your photo ID (passport, driver's licence etc.) for ownership verification
3. Create a new support ticket and provide the following information in a text document (.TXT file, e.g. Notepad file) as an attachment:
- Battle.net Account Name: The current account name (email address) you are using to login.
- Confirmation that you agree to have your original Battle.net account e-mail changed to that of your newly created Battle.net account (your newly created account will be disabled as a result).
- Name: The full name that the account was created with.
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs) as a separate attachment. Please keep in mind that in accordance with European data protection laws, ID’s and documents submitted to us are automatically deleted after resolving your issue. For any future requests it might be necessary to re-submit the images to us.
If you cannot access your Battle.net account, please submit a ticket at https://eu.battle.net/support/help/tick ... tlenet/315
Once we have received this information, we will be able to process your account further and send you a link that will allow you to update your secret question as soon as possible.
We have also removed your recurring subscription details from the account; you will not be billed again on this card unless you enter the details again manually. Once the current subscription is over, if no further payment details are added, your account will become frozen
We invite you to visit our official Blizzard Customer Support Videos, where you will be able to find troubleshooting solutions to the most common issues such as account security:
http://www.youtube.com/user/BlizzardTutorial
From here you can choose the videos:
Help! I got hacked
WoW - Account security - general tips
Please note that our videos only have English voiceover. However, subtitles are available in all of our supported languages. To change subtitles, mouse over the 'CC' icon below the video and select the language of your choice.
Best regards,
Game Master Essiasam
Blizzard Europe
Dá se s tím Něco dělat? Přišly mi od blizzu ještě 3 maily. S anglictinou si moc netikam, takže vůbec netuším co s tím. Bude stačit Ticket? Případně našla by se nějaká dobrá duše, která by něco pomohla sesmolit?
A user of the above account has recently been involved in actions deemed inappropriate for Diablo III.
Account Action: 1 Hour Suspension of Chat Privileges
Offense: Spamming
This category includes:
* Excessively communicating the same phrase, similar phrases, or pure gibberish.
* Saying the same phrase more than once in a period of 30 seconds.
Based on a review of the information presented, this Diablo III account has had its chat privileges suspended. While the account has been placed under review, you will be unable to speak to other players using any chat systems in Diablo III. Should spamming behaviour continue we may proceed to apply further penalties, including extended suspension of chat privileges, account suspension, or account closure. Once an account has been closed, any heroes, items, or auctions will be irretrievable.
For further information, please review the Diablo III Policies (http://eu.battle.net/support/en/article ... i-policies) and Terms of Use Agreement (http://eu.blizzard.com/en-gb/company/legal/d3_tou.html).
We understand that these policies may seem harsh, but they are in place to ensure that every player is able to enjoy their time spent on Battle.net. Thank you for respecting our position.
Regards,
Blizzard Entertainment
Diablo III Customer Support
http://battle.net/support
Greetings David,
The email address registered to the Battle.net account grimlong@seznam.cz has been compromised. To protect your privacy and security, we have temporarily disabled this Battle.net account.
Before you attempt to recover your account, we suggest that you take the following steps listed in this Knowledge Base article to secure your email address, system and your account: http://www.battle.net/support/article/778
Once you have reviewed and followed the security steps, you must verify your identity as the registered account holder. There are two methods you can use to recover the Battle.net Account. You can contact us by phone, or submit your form of identification through the support site.
Our contact information can be found at http://www.battle.net/support/article/101583.
We will contact you with further instructions once we have processed your account recovery documentation.
Regards,
Blizzard Entertainment
Customer Support
http://eu.battle.net/support
Greetings David,
You are receiving this message as we have found that your account has become compromised.
- What has happened?
1. Your Battle.net account has become compromised
2. Your e-mail account has become compromised
3. Your Battle.net secret question and answer have been compromised
As a result of this, I have temporarily suspended your game licenses, and disabled your current secret question and answer as a security precaution.
- What will I need to do next?
1. As we will need to update your e-mail address, please reply to this ticket with a new e-mail address that has not already been used with a Battle.net account.
2. Scan or take a good quality picture of your photo ID (passport, driver's licence etc.) for ownership verification
3. Create a new support ticket and provide the following information in a text document (.TXT file, e.g. Notepad file) as an attachment:
- Battle.net Account Name: The current account name (email address) you are using to login.
- Confirmation that you agree to have your original Battle.net account e-mail changed to that of your newly created Battle.net account (your newly created account will be disabled as a result).
- Name: The full name that the account was created with.
- A scan or digital image of nationally recognised photo ID, such as passport or drivers license (please do not include public transport cards, library cards etc, as these are unsuitable for our needs) as a separate attachment. Please keep in mind that in accordance with European data protection laws, ID’s and documents submitted to us are automatically deleted after resolving your issue. For any future requests it might be necessary to re-submit the images to us.
If you cannot access your Battle.net account, please submit a ticket at https://eu.battle.net/support/help/tick ... tlenet/315
Once we have received this information, we will be able to process your account further and send you a link that will allow you to update your secret question as soon as possible.
We have also removed your recurring subscription details from the account; you will not be billed again on this card unless you enter the details again manually. Once the current subscription is over, if no further payment details are added, your account will become frozen
We invite you to visit our official Blizzard Customer Support Videos, where you will be able to find troubleshooting solutions to the most common issues such as account security:
http://www.youtube.com/user/BlizzardTutorial
From here you can choose the videos:
Help! I got hacked
WoW - Account security - general tips
Please note that our videos only have English voiceover. However, subtitles are available in all of our supported languages. To change subtitles, mouse over the 'CC' icon below the video and select the language of your choice.
Best regards,
Game Master Essiasam
Blizzard Europe
